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MLM Lessons
Articles
"Providing Training, Tips and Lessons on Network Marketing"
What Leaders Do
by Tim Sales
1. A network marketing leader doesn't wait until he/she gets a large group
before becoming a leader. It can't work that way, because you would never get
the large group if you're waiting to be a leader first! Nor does the leader wait
until they feel they possess the knowledge to lead - rarely they do. My
observation is that leaders select themselves by taking on responsibility (the
total reason something happens or doesn't happen), rather than just the desire
to lead. Want to be a leader? Go grab enough responsibility that it makes you
feel like quitting every day...then don't quit - congratulations, that's
LEADERSHIP. From that basis there are many other attributes you can develop. In
addition to being a professional, it is equally important to be elite. In some
ways, being a professional and being elite are the same. But the word "Elite"
itself has such an empowering meaning.
2. At events, the leader arrives early and reserves chairs for their entire
group on the front row. Yes, there are normally only two front rows (left and
right)...If you're on the 2nd or 3rd row - you're still considered a leader. I
spent five years getting up earlier than anyone else to make sure that my group
had the front row. What I've found is that there are very rarely more than two
leaders in any room. Please understand what I mean by this. Once a person gets
to a certain level of success they will stop doing these simple leadership
things because of ego. They suddenly become "too knowledgeable" to sit and
listen to a speaker that has less time in the business than them. If you remain
humble and hungry the world is yours. So is the front row, by the way.
3. A true leader realizes that there is a difference between being a leader and
being a leader of people. More on this later.
4. Network marketing "works" under many conditions, but when those relationships
between you and your organization become tight and an "esprit de corps" is
created, there's nothing like it. I do mean nothing.
5. Appearance is impeccable. Even in jeans.
6. A leader "appears" organized, much like ducks cruising smoothly across the
water, however, no one sees or knows how radical and out of control their feet
are peddling.
7. Leaders of people treat their people with respect. Respect means you have a
good opinion of their character or ideas. Simply put, you are interested in your
people - their ideas, their complaints, their fears, their successes - THEM!
8. As a leader you develop or find five "Top Producers." Devote yourself to
them. Find three qualities that you like about each person. Write those in your
day planner. Review them frequently, thinking of how you can help bolster one of
those attributes. Bolstering an attribute can be many things - from a good
verbal acknowledgement, to giving a telephone headset to someone as a gift who
is working hard at making calls, to being their friend when they have a personal
crisis.
9. New leaders are let down often by those they devote themselves to. Why?
Because you selected the wrong person to devote yourself to. You only get good
at character choosing with experience. Track record is really the only place to
look first. What has the person been doing with their time... and what does the
person do with his or her time? People are what they spend their time doing.
Most great leaders begin in a hole and are mad about being there. Of highest
concern is whether or not the person has been advancing . If they're not, it
might take a lot of work on your part. Perhaps more than you have. Every person
who's ever had the tough decision of choosing
between lose two or lose one knows that this is one of the toughest decisions in
life. Albeit controversial, do not sink yourself if doing so won't save your
mate. Cut away when you feel you're being pulled under. If you help "able"
people, they will help more people. If you try to help an unable person they may
sink you on their way down.
10. The network marketing leader gets the product or service "specialist" in
front of their group - whether it's in person, on a conference call or on an
audio or video. Example: Your company carries a nutrition line created by Dr.
Whoever. He specializes in human nutrition and created an ingredient that is in
your products that is truly unique. The leader will somehow get that doctor on a
conference call with his or her group to raise their belief in the products.
11. A network marketing leader always gives "back" more. Example: Let's say that
there's a foul-up in processing distributor agreements in your downline. You get
the distributors on the phone with a customer service rep that handles the
situation. You know that that customer service rep really worked hard to help
the situation. Yes, it's their job... BUT, the leader will send that customer
service rep a bag of M&M's or flowers or something to say "thank you for going
above the call of duty." What do you think that customer service rep will do for
your group now? Just about anything.
12. The leader climbs the ladder and finds out who the decision makers are at
the company and gets to know them but never bugs them. This is positioning
yourself so that opportunity can see you. This is different than you seeing
opportunity. Suddenly you find yourself speaking at the convention... hmm, I
guess it was just luck . Yeah, right!
13. At the company conventions the leader will introduce the corporate staff to
their organization and vise versa. Even the order takers! Take the time to do
this because it creates a sense of belonging for both the corporate staff as
well as the distributors. Imagine the difference when a biochemist for a company
has met 100 real people with dreams and passions about selling his/her product.
Do you think that creates a stronger passion for the biochemist to create better
products? Absolutely. All of this "belonging" and "passion" was created because
of your leadership.
14. A leader in network marketing is the switchboard of information and
communication. They're not "in the loop." They ARE the loop.
15. A leader can always be reached by fax, email and or phone. Returned
communication will occur in less than 24 hours. If that's not a possibility the
message will indicate that it might be longer.
16. A leader never exposes weakness and fear to their organization. Some view me
as being "inhuman" or robotic on this. What I mean by this is that the leader
must always maintain their certainty about the business opportunity. I've never
met a person in my life that doesn't have fear and weaknesses. If you've got
fears or doubts about your company get over them or get out. Fly to the company
today and get your concerns handled. Come back and be a rock for your group. I
guarantee they'll follow you. Conversely, share with them your little
uncertainties and they'll be so relieved that you're "human" and...they'll also
find another leader to follow.
17. Recognizing that everyone is growing, a leader never invalidates the efforts
of anyone in his or her organization. One person brings six guests to a meeting,
another brings two, and the third brings none. The leader is able to notice that
person number three is there - which might have been a major growth step for
them. So instead of criticizing them for not bringing a guest - they praise them
for being there.
18. The leader is always searching for and praising something about his or her
people. "Little babies love praise, but grown men will die for it." Men in
battle will risk their lives for a ¼" x ½" ribbon they pin onto their shirt
above their left chest pocket. They wear this ribbon for the world to see. Forgo
praise and you've missed out on the most powerful tool in your leadership
arsenal. Praise for things they've yet to do, and you'll create a person who
withdraws from the group because you made them a fake.
19. If you share this list with your group - share whose content it is. If you
don't you will also be guilty of the last sentence of item #18. Seeking praise,
respect, fame, etc. for what you didn't do, makes you feel like a fake.
20. A leader uses and teaches new technologies in their organization - but only
if it truly works. Don't drive your organization down dead ends.
21. Leaders are ethical examples. If you "sneak" your people past the
registration table you've just ruined their perception of you. They can never
trust you and they shouldn't. You've got one shot at doing this right.
22. A leader creates alliances with needed national and international (if
applicable) groups to ensure their group has support and representation. If no
group exists, build it.
23. Leaders are more concerned about the growth of their people than the growth
of their bonus check. Focus on the growth of your people, your bonus check will
take care of itself.
24. A leader never says what they can get others to say. Example: My company
calls and says, "We'd like you to speak at the company convention." I accept
graciously, and then ask "Would it be possible for me to include a new leader
named .........? They're a good speaker and I would love to share the stage with
them." See, a leader wants his or her people to be leaders.
25. A leader never, ever speaks ill of anyone - even if they deserve it.
26. A leader acknowledges other leaders in the room. "We are honored to have in
the room with us Mrs. 77. She conducts business meetings in the 44 area."
27. A leader doesn't get bent out of shape because they don't get a return phone
call from the corporate office - or the upline! More than once I've sent pizza
to a department with special instructions to the delivery person telling them to
say, "This pizza has already been paid for by Tim Sales . He asks only that
after enjoying the pizza that you call him at 555-3797." Everyone laughs and
guess what? You get a phone call with the right tone in their voice for getting
something done. Anyone can complain - they're used to that. A leader finds
amusement in creating more effective forms of communication.
28. A leader has a crystal clear vision about their networking marketing company
and where they're taking it. If the company doesn't have something, they don't
complain, they figure out how to convince the company to get it.
29. A leader, after reviewing this list will print it out and does at least one
item everyday.
There are more - but this should get you started.
With growing respect and admiration for you,
Tim Sales
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About Tim: About Tim: In 1989, near the end of an 11-year tour with the US
Navy Underwater Bomb Squad Team, Tim answered an ad in the Washington Post
newspaper that led him to his first and only network marketing company. Five
years later his network marketing income rose to over $150,000 per month with
over 56,000 people in his organization. His most noted contribution to the
Network Marketing Industry is the
Brilliant Compensation
presentation. In addition, Tim is a teacher at the university-affiliated Network
Marketing Certificate Seminar sponsored by the University of Illinois at
Chicago. To learn more about Tim visit his website at :
http://mlmlessons.brilliantexchange.com
© 2004,
Brilliant Exchange, Inc.
Reprinted with permission from
Brilliant
Exchange, Inc.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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